Brand experience encompasses all the experiences online and offline a customer has with a brand, from the initial brand awareness to complex brand interactions and touchpoints.
To create a great branded user experience (UX) that delivers on the brand promise, your business needs to have a clearly defined brand experience strategy and needs to adopt a user-centred design process in order to design and deliver a consistent brand experience.
Branded UX Research & Design Services
Brand Experience Design Process
Branded UX Research: To help you identify your customers’ needs and to understand their online behaviour. Using our innovative research method, we can evaluate whether your current user experience meets your brand values and your customers’ expectations.
Branded UX Design: To help you design a great digital experience that meets your customers' needs and reflects your brand values.
“Raida is a highly qualified and knowledgeable person on branded user experience. She shared extremely interesting findings with us that were very relevant to our projects that we are currently doing”
“Our workshop with Raida proved to be invaluable as our small charity took on the (somewhat daunting) task of redesigning our website from scratch. Raida shared her expert knowledge on User Experience in a thorough but easy-to-digest way, taking time to cover all the essential information we needed at the initial stage of design. Understanding where aesthetics sits on the list of priorities was a key lesson to learn - ensuring that our limited time and resources were spent where needed most to produce a website offering the best possible user journey for our key audiences. Creating a detailed web map, with Raida’s guidance, was very much one of our main ‘time-well-spent tasks’, along with identifying and visually highlighting our main call to action across our new website. Raida was happy to answer any follow up questions we had and will always respond with concise, constructive feedback. A big thank you from our team!”